mhmm, parts man tells me its the right oil filter. I say, newp, its not, he says you have a 2.0L right. I and say 2.5L. He says, it'll work. I say whatever and pay my $7 and leave to get on with the rest of the day. Of course, I go to change the filter and its blatantly the wrong size. Good one Classic Subaru, you guys are the :bigthumb: ! I took it back today and got the correct one, which was more expensive but given to me for no more cost... Bleh.
I have had nothing but trouble with Classic. I ended up buying my Sti at Troncali in Cumming. Sofar I havn't had any problems with them. Btw, owned a 97 legacy when I had all my problems with Clasic. Took them almost 4 mounths to tell me that I had a blown head gasket. They could never find the "Problem" that I was having. I will never deal with them again.
They're horrible, I even confronted the subaru saleswoman there about their pour performance when I visited with a buddy interested in a Legacy GT. The woman was just like :dunno: about you're problems, sorry. To which I just said its alright, you guys already have damaged my car multiple times during servicing and have forced me to wait countless hours in your less than adequete waiting room for nothing more than a simple oil change. Thank you, but no thank you, I am doing my own servicing now. That pretty much pacified her and her sales technique, prompting my friend to just stand up, say thank you, and walk out. :bigthumb: Mhmm, to Classic I always have and always will say :fawk:
Alex, Sorry to hear about your trouble. If you come in in the future, come see me and I'll make sure that your service is taken care of properly and your experience is hassle-free. Jason Porter Subaru Performance Manager Classic Subaru of Atlanta
I believe I met you, I had my crumped up STi rebuilt by your bodyshop roughly 7-9 weeks ago. I do believe we spoke and I think I have your card somewhere. Its good to finally be able to speak to you again, I almost dropped by the service dpt when I was up looking at the legacy gt and before that with the filter. I decided against it however after Julia (I believe is her name) attempt to explain to me how Classic Subaru was making correct attempts to rebuild their reputation and service quality. Thank you, and I hope to see you at the Northpoint Meet.
I've only been here about 3 weeks and I don't have cards yet, I don't know if we spoke or not. I'm not in the service department, my desk is actually in the Subaru showroom area. I should have some nifty display cases before long. I dunno if you saw me or not, I'm a pretty average goofy looking 20something white dude w/ brown hair... I think if you give the service department another try in about a month you'll have a remarkably different experience. See you Thursday!
*shakes eightball* Odds seem to be against ya We shall see how it all pans out my friend, we shall see.
I have to agree w/porter. I know people may have had their problems in the past. Not the only dealership I know about to have problems. However, its seems to be turning around for the best and I am more the 100% sure that Classic will become the new PREFERRED subaru dealership in the area. If you take a stop by there now, i think you will notice a more performance oriented approach. You guys should stop buy and talk to Porter, i know he is more than willing to help you guys out and iron out any problems that there might be. -patrick
Oooh Airborne, I saw that . Despite the fact that I MAY be working at Subaru of Gwinnett, I can assure everybody that Classic's treatment of Suby customer HAS ALREADY changed for the better. Porter, and his supporting management, will do everything they can to take care of you. Porter has repeatedly proven his diligence to working for the Suby community. You are right that we'll have to see how it works, but I can guarantee that there are now people at Classic that care about Suby owners. "We" care about them at Gwinnett too, but things should be different at Classic now. Porter, I'm hoping we're still cool. There are some things I want to discuss with you.